====== Build Human Capital ====== * Invest in [[firmwide:continuing-education:continuing-education|Continuing Education]] Resources * Attend classes, seminars, forums, webinars...; read IRS publications, textbooks, form instructions...; get EA certified...; etc.. * Build notes about the most important concepts in a way that is easily understandable with headings, subheadings, points, and bullets, including examples... * Digitize those notes in a searchable format, in a way that will allow for easy reference and publication * Review those notes and mark them to indicate importance, formatting them for ease of recognition of good section breaks * Create flashcards that will facilitate memorization and easy timely review of the most vital and valuable concepts * Hiring, interviewing, and Training of new staff